The Homestead Journal
An Ode to Operations
Managing a museum or heritage building is no small feat—yet the people who keep these spaces operating smoothly often work behind-the-scenes, far from the spotlight. Our outgoing Operations Manager, Pam Dungao, reflects on the complexities and challenges of managing the site of the oldest home in St. Catharines and pays tribute to the unsung heroes of the heritage world.
Creating a Vibrant Culture
Our volunteers and staff are ambassadors of this organization, relaying our mission to the public and embodying our values through their daily activities. Thus, it is important that we dedicate time towards ensuring a positive work environment for everyone who is involved in this special place.